Shipping Policy

Shipping Policy – Old Barrow’s Store

At Old Barrow’s Store, we aim to process and deliver your order as quickly and reliably as possible. Please review the information below to understand how our shipping process works.

Shipping Destination

We currently offer shipping within the United Kingdom only.

We do not offer international shipping at this time.

Orders are delivered to eligible addresses within the UK.

Processing Time

Orders are typically processed within 2–3 business days after your order has been successfully placed.

Processing includes preparing, checking, and packing your order before it is handed over to the delivery carrier.

Orders placed on weekends or UK public holidays will generally begin processing on the next business day.

Transit & Delivery Time

Once your order has been processed and dispatched, the estimated transit time is approximately 3–5 business days.

Estimated total shipping time: 5–8 business days

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, severe weather, public holidays, or unexpected delivery disruptions.

Shipping Confirmation & Tracking

Once your order has been dispatched, you may receive a shipping confirmation with tracking information where available.

Tracking information can take some time to become active after the parcel has been handed to the carrier.

Delivery Address

Please make sure your delivery address is accurate and complete when placing your order.

Old Barrow’s Store cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete delivery address provided at checkout.

If you notice an error in your delivery information after placing your order, please contact us as soon as possible at info@oldbarrowsstore.shop.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so we can help investigate the status of your shipment.

We recommend allowing a reasonable additional period for occasional carrier delays before reporting an order as missing.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible. Where appropriate, please provide photographs of the packaging and the product so that we can assist you.

Contact Us

If you have any questions about our shipping policy or your order, please contact us:

Old Barrow’s Store

Address: 100 Corporation Street, Birmingham, B4 6SX, United Kingdom
Email: info@oldbarrowsstore.shop
Phone: 01883 333700
Website: www.oldbarrowsstore.shop

We appreciate your business and thank you for choosing Old Barrow’s Store.